Helpline No. 9978888920

Frequently Asked Questions


Q: How Do I Rent?
1. Register online
2. Browse Toys and build your wishlist.
3. Choose your membership plan (One/Two/Three) as per your need.
4. Receive Toys at your doorsteps.( free delivery)
You can also register via phone
Q: Any Delivery Charges?
There are no delivery charges. Once you place an order online, toy4rent will confirm your order and the toys will be delivered at your doorstep free of charge.
Q: Do You Have A Trial Pack?
Yes we do have a trial pack which you can use to ascertain the usefulness of this facilitya. However you need to deposit the refundable security for the tenure of the trial.
Q: Why Rent Toys?
A never ending toy box! As your child grows he/she outgrows and tires of toys, but with a never ending toy box from Toy4Rent the toys grow with your child and keep him/her stimulated and entertained.   Quality Family Time: Play offers parents a wonderful opportunity to engage fully with their children and helps build long lasting relationship. Wide Range: We offer a large variety of premium branded toys, which means there is never a dull moment for your child. Safe and Clean: To ensure the child’s safety, we maintain high standard of hygiene. No Clutter: There is no need for you to worry about the storage space. Affordable: We provide exclusive toys without having the parents shell out huge amount of money. Once the child gets bored with the current toy, he/she can always get another one, so no disappointment for the child or parents. Hassle Free: Your child’s wish is our command – literally. Just ask and we’ll deliver at your doorstep. Think Green: Borrowing toys affirms the value of sharing and contributing towards the environment right from
an early age.
Q: How Do I Become Member?
Joining Toy4Rent is very simple. You can become a member by registering through any of the three modes:

Join online:
1. Register online
2. Browse Toys and build your wish list.
3. Choose your membership plan (One/Two/Three) as per your need.
4. Receive Toys at your doorsteps. (Free delivery

Join on phone:
Just call Toy4Rent +91-9978888920 and we will be happy to register you on phone.

Join on email:
Just send us an email at contact@toy4rent.in with your name and phone number and we will get you registered.
Q: What Is 'Toy4Rent' And Whom Is It Meant For?
Toy4Rent is an exclusive online toy library providing only best brands for the children from 0 months to 12 years old and we deliver toys at your doorstep free of cost.
Q: What About Safety And Hygiene?
All products in Toy4Rent are procured from renowned Indian and International manufacturers that follow stringent safety procedures themselves. In addition, every toy is cleaned and sanitized with a disinfectant after every use. It is then packed, sealed and kept aside to avoid sitting dust, till its next use.
Q: How Are Toys Replaced? How Do I Get New Toys?
Ordering a new toy or replacement is very simple;
1. Look at the toy catalogue and add the toy to your queue or go to the queue if you have already added the toy to the queue, select the toy of your choice and click deliver now.
2. Look at the toy catalogue and call Toy4Rent to place your order
Q: What Kind Of Toys Do You Have?
We have wide variety of branded toys. This includes an extensive range of outdoor toys, ride-ons, infant toys, educational series of logical and analytical games, creative play, musical instruments, puzzles, to name a few. Please see our toy catalogue to view our collection.
 
Q: What If The Product I Am Looking For Is Not Stocked In The Toy4Rent Library?
We are continuously updating our library with interesting and enriching toys. In case you do not find what you are looking for, please mail us at help@toy4rent.in / send us a request from the “Contact Us” page on the site. We will try to fulfil your request if the product is available with distributors and has relevant learning potential.
Q: How Will I Select My Toy?
To select your toy you need to:
1   Be a member of Toy4Rent.
2   Login to your account. Select the toy that is presently available or you wish to borrow.
3   Add it to your wishlist.
4   Confirm order via phone.
5   Toy will be delivered at your doorsteps.
Q: How Many Toys Can I Borrow?
You can borrow one to three toy depending on your membership plan.
Q: What Payment Methods Do You Accept?
We accept cash on delivery, direct deposit and cheques
Q: How Long Can I Keep Toy?
Each item is checked out for fifteen days. You can renew the same items for the maximum another 15 days.
Q: Is There A Deposit, If So, How Much Is It?
Yes. The deposit is completely refundable. The deposit amount depends on the kind of plan you select. See the details on Membership page. The deposit will be refunded within 7-8 days once a member desires to resign the membership. The same will be sent by post to the member's address or can be collected in person from Toy4rent.
 
Q: How Fast Can I Expect To Receive My Toys?
You  can call us up to check the delivery schedule for your area.
Q: Do You Have A Trial Pack?
Yes we do have a trial pack which you can use to ascertain the usefulness of this facility. The same can also be used if you are expecting guests with children at your place for vacations. This pack is absolutely free. The maximum trial period is 15 days. However you need to deposit the refundable security for the tenure of the trial.
Q: Can I Pick Up Toys?
Yes you can call Toy4Rent and fix a pickup time and date but we will encourage you to use the online facilities.
Q: Can I Also Buy Toys?
If you are really excited about a toy that you have rented you can surely buy that. In case you want to keep the same rented toy or buy a fresh piece then do call Toy4Rent and we will assist you in buying your toy and that too at lowest possible rates existing in the market...
Q: What If A Toy Breaks Or Parts Of A Toy Are Lost?
Toy4Rent keeps only branded & durable toys that are difficult to damage. However in case the toy is broken or any part is lost then Toy4Rent try to replace the broken/lost parts and charge the replacement parts only. If we are not able to replace the parts, the cost of the toy (depending on toy's' condition) would be borne by the member.
Q: The Toy Delivered To Me Is Not In Working Condition. How Should I Inform Toy4Rent?
Toy4Rent recommend to check the toys at the time receiving and inform us within 24 hours, if it's not in working condition. You can notify Toy4Rent by calling/sending email to customer care. Any damages notified post 24 hours would be considered as damage at customer’s side and cost of repairing/buy would be charged to the customer.
Q: Who Will Decide Whether A Toy Is Broken Or Not?
This provision rests with the management of Toy4Rent and the decision will be binding. Toy will be checked on receipt of the same at the office of Toy4Rent and not at member's residence by the delivery boy.
Q: Can I Make An Extension?
If your child likes the toy, you can keep the toy as long as you want.  However we suggest you to keep rotating at least once a month to get more variety during subscription period.
Q: Can I Book The Toys In Advance?
We cannot guarantee the condition of toy when it will be returned. Hence do not take any advance bookings of rented out toys.
Q: Can I Gift Toy4Rent Toy Plans To My Friend/family Members?
Toy4rent offers gift voucher for different occasions. Call toy4rent centre (Mon-Sat; 10 AM - 6 PM) and we will assist you with the details. You can also check gift option on our website.
Q: How Soon Will I Get My Deposit Money Back, In Case I Decide To Discontinue My Subscription?
Call Toy4Rent and inform us the expected membership discontinuation date and Toy4Rent would schedule the pickup of the toys accordingly. Once toys are back to centre, we will be checking the condition of the toys. After the verification, the deposit money would be couriered to you by a cheque in 3-4 days time. Please inform us of the new address, in case of any change.
 
Q: How Do I Change/ Renew My Membership Plan?
You can write to us at help@toy4rent.in / send us a request from the “Contact Us” page on the site to change your membership plan or renew it. We will call you back within 24 hours to confirm the details and implement your request.
Q: How Do I Contact You?
If you are facing any issues or want to give us any feedback about our service/products, please email us at help@toy4rent.in / send us a mail from the “Contact Us” page on the site.
Alternately you can call us at + 91 9978888920
Q: How Much Time Will It Take For Delivery?
We deliver to each of our client locations on a scheduled day once every fortnight.
(To know your scheduled delivery day please write to us at help@toy4rent.in / send us a query from the “Contact Us” page on the site.)
Q: What Kind Of Toys Do You Have?
We have wide variety of branded toys. This includes an extensive range of outdoor toys, ride-ons, infant toys, educational series of logical and analytical games, creative play, musical instruments, puzzles, to name a few. Please see our toy catalogue to view our collection.